Laptop prices in Dubai

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Frequently Asked Questions

1. What is dubai-sales.ae?

Every day, dubai-sales.ae brings you the best deals, with the lowest possible prices in the UAE region. We verify that each deal is valid, the lowest total price we could find, and from a reputable retailer. Then and only then do we post it for you.

We are hunting for good deals on cool technology gadgets, computers and electronics and then sharing that information.

2. How can I become a member and place Orders at dubai-sales.ae?

Signing-up is easy, after signing-in, you can choose the items you wish to purchase and follow our secured checkout process to place the order.

3. How soon can you deliver my Order?

Delivery shall take up to 2-3 business days. Delivery also depends on the item availability.

4. Are You Going To Charge Us Shipping Fee?

25 AED will be charged as shipping fee.  Read more Delivery Information

5. Is it possible to make some changes in my account?

Once you login, click on "My Account" link at the top-right hand of the webpage. You can edit your billing address, shipping address, and password.

6. Do You Give Warranty For The Products?

Manufacture warranty

 

Payment FAQ's

1. How does refund process work and what is the timelines?

You can return the order within 3 business days from the date of the delivery

All the refunds of any transaction’s amount against any purchase through this website would be refunded to the original mode of payment.

In case you have paid through electronic means (Credit or even Debit card) then your funds could be paid back to your card, but depending upon individual’s standard bank prerequisites, the refund may take up to a month to reflect in your card statement.

2. What are the payment methods on dubai-sales.ae?

You can use any one of the following payment methods?

  • Cash on Delivery
  • Online Credit card (Visa/ Master)

3. Is my sensitive information such as Credit Card details secure with dubai-sales.ae?

Credit Card details will be taken using the Telr secure payment gateway when you place an order.

Read more here https://telr.com/english/terms.php

 

Refund FAQ's

1. When will I get my Refund?

All the refunds of any transaction’s amount against any purchase through this website would be refunded to the original mode of payment.

Refunds with your purchase tend to be accomplished easily after we receive the return product/ products. In case you have paid through electronic means (Credit or even Debit card) then your funds could be paid back to your card, but depending upon individual’s standard bank prerequisites, the refund may take up to a month to reflect in your card statement.

2.How will I get a refund for the order I cancelled or product I returned?

If you cancelled an order before we ship, we initiate your refund to you within 10 business days after you submit your cancel request.

If the item is already shipped and delivered, we will process the refund only after the item is received at our warehouse and after completing necessary checks.

Read more here How to Return or Exchange an Item

 

Orders, Shipping and Delivery FAQ's

1. When will I get my Order?

Delivery takes 2-3 working days. We will send you an e-mail informing you about the delay along with the new expected delivery date.

2. Do I pay any Delivery Charges?

25 AED will be charged as Delivery fees.

3. Which courier company do you use for Delivery?

We currently use MAX EXPRESS to deliver orders

 

4. Can I Get An Item Delivered Outside UAE?

No

Returns & Cancellation FAQ's

1. What are the terms and conditions for return/replacement?

We understand that from time to time you may wish to return a product to us. Since we believe in a long-term association with our customers, our Return Policy takes care of all your concerns. Read More

2. What do I do if I receive a faulty / defective Product?

If you receive a faulty product, we request you to Contact Us within 3 days of receipt of your order. We will arrange reverse pickup for the product and inspect the product. If the product is found to be faulty/defective, we will exchange it for you/refund the entire amount, as per your request. (Terms and Conditions Apply)

3. How can I return the Product?

You can return a product to dubai-sales.ae

JUST FOLLOW 4 SIMPLE STEPS:

  • Contact Us.
  • Schedule the Pickup.
  • Item Arrived.
  • Quality Check.

 

4. How can I cancel the Order?

You can simply call us or email us before we dispatch the product from our warehouse. Once we dispatched the order cannot be cancelled.

5. Is there an Item not eligible for Returns/Replacement

We are sorry to inform that certain items are non-returnable. You are requested to see the item description to know more details.

6. Do I have to pay to the courier to Return my Item?

Delivery charges for returning an item(s) are to be paid and are the responsibility of the customer.